At Expressions Inc, we strive to ensure that your package is delivered promptly and accurately. To ensure a smooth delivery experience and to receive your package within the advertised timeframes, it is crucial that you provide the correct address with all relevant and necessary information. Please include accurate abbreviations, street numbers, building or apartment numbers, and route information (if applicable) to facilitate timely delivery.
We want to emphasize that we cannot be held responsible for any lost, misplaced, or incorrectly delivered shipments if the address information provided was inaccurate or incorrectly entered at the time of purchase.
We ship to PO Boxes via USPS (not UPS), and we reserve the right to change carriers as necessary.
Please note that processing time is separate from the time it takes for your shipment to reach its destination after it has been picked up from our warehouse r by the designated carrier. The processing time for standard domestic and international orders may exceed 1-4 business days (excluding Saturdays, Sundays, and Holidays), depending on various factors.
Shipping fees are non-refundable. In the event that you refuse any shipments from Expressions Inc, you will be responsible for the original shipping charges and the cost of returning the package to us.
Q: What is your current production time?
A: Typically, new orders are shipped within 1-10 business days. You will receive your tracking number at that time. Once shipped, orders for US destinations are usually received within business days, while international orders may take a few weeks to arrive.
Please note that Expressions Inc does not guarantee responsibility for packages reported as "Delivered" by the carrier and will assess such cases on a case-by-case basis. Additionally, we cannot be held responsible for any postal delays.
Out of Stock Items:
If your order includes multiple items and one or more of the items are out of stock, You will be refunded or notified your item will ship at different time..
Reserved Rights Regarding Shipping:
While we make every effort to accommodate your shipping and billing preferences, we reserve the right to request customers to use a "common" shipping and billing address if we are unable to process an order or verify a provided shipping address. This measure is in place to protect our customers. Additionally, Expressions Inc reserves the right to define and limit, refuse, and/or cancel orders from customers at any time due to:
An irregular or excessive returns history indicating "wardrobing."
An irregular or excessive returns history involving worn, altered, laundered, damaged, or missing items.
Potential fraudulent or criminal activity.
Similarly, Expressions Inc reserves the right to limit, refuse, and/or reject returns (both in-store and online) from any customer or entity due to similar actions as mentioned above.
If you have questions please feel free to contact us email@example.com (24-72hours) customer service number 214-897-3942
I haven't received my package, and it shows delivered. Can I get my order reshipped?
Unfortunately, we (Expressions Inc) are not responsible for reshipping orders that have been marked delivered. Please be sure to provide an accurate address when placing your order. Review address policy below.
During holidays or times of high demand, orders will take 2 -15 business days to process and ship. Once your package has shipped, USPS is responsible for delivering your package. You will receive a confirmation email, that your order has shipped.
Ensure that all Suite, Apt, and Unit numbers and respective abbreviations are listed.
If the recommendations above are not followed above, the customer assumes full responsibility for not receiving their package. Customer will pay for the items to be reshipped.