Returns, Store Credit, and Exchange Policy

 Thank you for shopping at Expressions Inc. 

Our goal is making sure our  cousins are satisfied with their purchases, but we understand that sometimes things don’t work out.  

ALL SALES ARE FINAL. 

However, in the event of the following, refunds are issued to the original form of payment used on an order.

  • The order is canceled by Expressions Inc. 
  • One or more of your items sold out since your order was placed
  • The item(s) proved to be received damaged, defective, or incorrect, and we were contacted within 10 calendar days from the date of delivery. Please email info@expressioninc.com with your order number, a description of your issue, and a picture of the item.

Depending on your financial institution, the refund amount may take up to 1-10 business days to post to your account.

If you used a gift card to purchase your item(s), your funds will be issued back to your gift card immediately.

 

Refunds with AfterPay, Sezzle, or Shop pay 

These are 3rd party payment options buy now pay later. The refund will be issued back to the vendor and they will issue the refund to you. You are still responsible for finishing payments with the vendor listed above. If you have any questions or concern about AfterPay or Sezzle order, please contact us at info@expressioninc.com

 

Damaged or defective Goods

Expressions Inc is committed to selling quality products and we stand behind our brand. We do serval quality checks before an item is shipped.

If we Expressions Inc made a mistake with your order, such as (we)Expressions Inc sent the wrong item, wrong size, wrong color, or defective item.  Please notify us within 10 calendar days  to be eligible for a  exchange with a free replacement item or a full refund.

 We will ship your new placement product within 5 days of us receiving the defective product. If a replacement item is not available, we will issue you full refund.

 

Store credit

Once your return is received, we will issue your store credit with 24-48 hours via email. You can use your credit at any time, any items, and it does not expire. If you  used a discount code on  your purchase  your store credit will be the amount  you paid with the discount not the fill price.

 

Exchanges

Unfortunately, due to how fast our items sell out, we are unable to offer exchanges at this time. We do offer returns and store credit please see our return policy.